Hi Sandy, thank you for the 5 star rating!
The hardware kit arrived in good shape and on time. The quality of the parts and pieces was exceptional, and the hardware count was perfect. This installation was a double-track/4-door installation. There are a couple of changes I'd make to the instructions (like adding a comment not to mark continuous lines on the headboard unless you intend to paint around all the hardware once installed), but generally the instructions were above average. The doors were solid core pine, about 70 lbs ea., and one finger was all that was needed to open or close. I also had a tech support question about using two continuous bottom track guides for the 4 doors, and they were as helpful as they could be. All in all, I wouldn't hesitate to recommend this hardware set, or Rustic Rolling Doors.
Hi Steven, thank you for the 5 star review along with the suggestions. We've taken it into consideration and we're working on improving our manual so that it's easier to follow. We're happy to hear that the quality of the hardware was up to standard and that you did not have any issues with the overall installation.
We've been looking for a top mount kit to hang double barn doors from, for quite some time. Given the unique space, we needed a mount that was sleek, durable and fit the overall decor of the area. Rustic Rolling Door's option was far and away the best we found, and we couldn't be more pleased with the outcome. If you're looking for quality product, great service and fair pricing, look no further than Rustic Rolling Doors.
Thank you for the glowing review Dean! We're happy to hear that the Top Mount hardware kit fit your decor. We'd love to see how it turned out, if you have some free time you may update your review with a photo :)
The company is working with the warehouse to send me out my missing parts. Hopefully they come soon. Thank you, Aidan, for the help
Hi Donald, thank you for the 5 star rating. We were happy to have helped out with you issue. Let us know if you need help with anything else.
Wow - I went back and forth on where to order my barn door hardware and I am SO glad I chose Rustic Rolling Doors. Their level of customer service is exceptional. I wasn't totally sure what I needed when I placed my order so ended up putting some items in and before processing the order the staff at Rustic Rolling Doors actually took the time to contact me and explain that I didn't need some of the items that I had ordered and saved me money by taking them off my order! Then, when I changed my mind on the handle hardware I wanted they allowed me to ship the one I had ordered back free of charge and even waived the re-stocking fee! They have been SOOO responsive and accommodating at every step! There were other companies that had cheaper barn door hardware, but spending the extra few bucks was worth every penny just to get to work with a company that actually cares about their customers. My barn door is under construction now and I can't wait for it to be installed!
It was a pleasure helping you out Lisa, Thank you for leaving us with such a positive review! We always aim to provide the best quality products while giving A+ customer service, we're glad to have helped you through your project.
Solid, heavy duty pull handle in black color. If you’re looking for high end quality product this is a great option. Very satisfied.
Thank you for the 5 star review Robert! We are happy to hear that the quality and durability of the handle did not disappoint.
Thank you for the 5 star review Sherri!
Thank you for the review Joseph! We're happy to hear that the hardware is as advertised :) we aim to provide the best hardware while accompanying it with an easy to follow installation manual and we're glad that it all worked well for you. We look forward to your second project.
Very easy to install. Love the dragons 🐉
Cheers. Look for pictures soon on our webpage
Pretty cool setup Jeff! Thank you for sharing the photo and we'll be sure to check out your site :) Glad that the installation process was easy for you.
Thank you for the 5 star review Brian!
Thank you for the 5 Stars! We're glad that the soft close worked well for you and that there were no issues with the installation.
Love the hardware for my barn doors. They roll quietly and they were not overly expensive. Thank you for your prompt delivery and quality product.
Thank you for the 5 stars Martha! We are happy to hear that the hardware kit worked well with your barn doors. We try our best to send out the hardware kits as soon as possible so that our customers can start their projects on time.
I have reached out to CS and waiting answers. The gap between the front and back bypass door is too wide. We have these in front of a big pantry and you can see like 2 inch's between. Not a good look. Hope to hear from them soon.
Hi Brian, we've replied to your email inquiry. We've given you suggestions that might work but overall, that is how the bypass kits look. This is why we also provide the specification sheets on the website. Please feel free to email us back if you need further assistance and we would be happy to help!
Glad to hear it Sally, Thank you for the wonderful review. It was a pleasure to help you out with your projects. We appreciate your continuous patronage!
The installer reviewed the instructions before attempting to hang door. After several times and leveling the closers work perfectly.
Hi Marcia, thank you for the 5 star rating! On your future projects if there are any installation problems or difficulties you may reach out to us and our team will do their utmost to help out.
Thank you for the 5 star review Clint! We are glad to hear that the handle was what you were exactly looking for.
Sturdy, classy, well-made hardware. Added a barn door to our basement den, to give privacy to overnight guests. The hardware is strong enough to support our extra large, heavy, custom-made door. Looks great too! I recommend their products. Customer service is first-rate. Thank you RRD!
Thank you for the glowing review Carl! We are happy to hear that the hardware kit worked well with your guest room. It was a pleasure working with you through the whole process, feel free to reach out to us again in the event you have another project.
Thank you for the 5 star review Roger!
I received these handles in record time and could tell they were a great quality product. The style was a bit more rustic than what I was looking for, but would be an excellent choice for anyone else going for this look. Rustic Rolling Doors was very helpful in processing the return, and I ended up going with on of their other flush handles that had a more modern look.
Thank you for the glowing review Amy! We're happy to have helped you through the whole process, feel free to message us in the event you need help with anything else and we'll be sure to help you out.
Converted the existing glass double French doors with your op mount double barn door kit. Installation was straightforward. All hardware was exactly as indicated.
Thank you for the 5 stars Mr. Ludder! The final build looks great and the Top Mount complimented your doors pretty well. We're happy to hear that there was no issues during the installation and that our hardware is up to standard.
Purchase the classic strap track for my door service was great and the response to emails and/or calls was fast needed some extra parts because my would not hang correctly because my door was thicker than normal they were quick to offer solutions to help me get the job done
Thank you for the wonderful review Larry! We're glad to have helped with all the issues you have encountered with the build. Hopefully once the extenders gets there, it would be able to push out the door enough to let it slide past the trim. Let us know if you need help with anything or if you have any questions.
Received kit in two boxes. Was a bit apprehensive as one of the boxes was opened significantly during shipping. After inventorying everything it appeared to be all there. The parts list in the instructions made it easy to check. Install across an 11’ opening was pretty easy. I had case work to deal with but had measured ahead thanks to the detailed drawings available at the web site. The install was straight forward and the quality of the hardware is good and accents the doors I made. Overall, it was a good experience and I’m happy with the product
Thank you for the wonderful review Carl. We're happy to hear that the package didn't have anything missing despite being opened. We've been having issues with UPS recently and we've been telling them to handle our shipments better. We're glad to hear that the install was pretty easy and that the manual & specification drawings helped ease the build process. The finished project looks great, thank you for sharing it with us.
Your hardware kit for my barn door was top notch and easy to install. Very satisfied with the results.
Thank you for the 5 star rating Dana! We are happy to hear that you were able to easily install the hardware kit and that the quality of the hardware matches your barn door.
After researching multiple places to purchase barn doors I decided to purchase them here. I ordered 4 doors and all hardware. From the beginning the customer service was top notch and very helpful with all my questions. The doors arrived on time and are amazing. They are great quality and I’m very happy with my purchase!
Thank you for the wonderful review Shannon! We're happy to have helped you with the doors and hardware needed for your project. We'd love to see how your build turned out, if you have time you may upload a photo on this review once it's available. If ever you have a new project, feel free to reach out to us at anytime and we'll be happy to help you out.