ClickCease Reviews - Rustic Rolling Doors

Reviews

Based on 124 reviews
69%
(86)
15%
(18)
8%
(10)
5%
(6)
3%
(4)
Nice system

Purchased the bypass track system. Good quality. Great customer support. Would order from them again.

We are Happy!

They are much more attractive and rugged than anticipated, Perfect!

Nursery Closet Door

Easy to follow instructions and it turned out exactly how we had hoped!!

Thank you very much for your kind review and for sharing pictures of your installation. It looks great, good job! Please let us know if there is anything else we can do to help :)
Geat Product, Great Service

I had a need for an unusual size door. They recommended a great productand all of the accessories.

Thank you for your positive review Michael! It was a pleasure corresponding with you. Please let us know if there is anything else we can do to help :)
B
Spoke Wheel Bypass Barn Door Hardware Kit, 4' - 20' Track
B.C.
Barn doors

Nice quality

Great product worked out fantastic

The materials delivered were easy to install and worked out perfectly

Thanks for the positive review Frank! Glad to hear that your installation went well :)
Love it!

This is an awesome door kit and it looks great!

Thanks for your review Jeremey!

We recently purchased this privacy lock for a rolling barn door installed for a bathroom in a rental property. it is very well made and finished off the door nicely. we will be ordering from your company again.

Thank you for your review Lisa! Let us know if there is anything else we can do to help :)
beautiful

they are so gorgeous but SO SO heavy!

Thank you for you review Kimberly! Please post a photo if you get a chance, we'd love to see how your installation turned out :)
Bypass door kit

Both internet chat and in person on the phone, everyone was knowledgeable with the project I needed to achieve. The kit came in quickly and was installed with ease. I would highly recommend rustic rolling doors.

Thank you very much for your glowing review, Richard! We're glad to hear that the installation went well and that you are happy with the hardware. It was a pleasure corresponding with you.
A+ for product quality

After reading the previous reviews (and the company's gracious responses to them), I decided to order the low profile bypass hardware kit (7'11" track). The kit was shipped quickly and arrived exactly as promised. A+ for product quality. A for video installation instructions. Solid C- for the installation manual, though. First, I am wondering if on page 2, Step-1, part 3 the instructions should read "3) Draw another horizontal line 3 parallel from line 2 at the distance 1 3/8"? The manual I was provided says 3/8". I didn't think that could possible be correct, so I double-checked against the drawing which states 1 3/8". Page 3, the step-4 drawing shows washers between the lower bracket and the nut, but the medium-sized washers provided did not fit the bracket connector. The large washers for the top of the brackets fit, but the medium-sized washers did not. Page 1 seems to indicate that a hex wrench is included with the other hardware, but there was no hex wrench in my delivery (no worries, I had one, but I spent quite a bit of time going through every bag of hardware searching for the hex wrench). Perhaps you could include on page 6, Step-10 that the consumer will need to provide their own screws for the anti-jump pads? I spent another good chunk of time searching the bags for screws for the anti-jump pads. Overall, I am very pleased with Rustic Rolling Doors and highly recommend the low profile bypass hardware kit. I will definitely recommend Rustic Rolling Doors to my other DIY friends, though I may ask if they want to borrow my annotated installation manual.

Megan, thank you for your thoughtful review. Regarding your issues with the installation manual, this is something that we are aware of and are actively working on rewriting, although it is taking longer than we had hoped for. I'm sorry to hear that you were missing screws for the anti-jump blocks and missing the hex wrench. Both of those should have bee included in your order and must have either been an oversight on the part of the warehouse or went missing in transit (if the box was damaged). I wish you had notified us so that we could have rectified the situation, but again, that's on us, not your fault. I'm glad to hear that you would recommend us to your friends (despite the hiccups) and I was very pleased to see a photo of your installation. It looks great, well done!
5/5 barn door installed

Great design -easy to follow directions used with video-

Thank you for the feedback Bonnie, we are glad to hear that the installation went well and that you are happy with your door. We'd love to see a photo if you get the chance to post it!
Barn door hardware

I haven’t had the chance to install the doors and hardware yet as I’m am building the doors now. However the customer service when I loved my order was phenomenal and my package arrived promptly. Thanks!

Thank you for the feedback, Jason, it was a pleasure corresponding with you! Good luck with the installation and please let us know if you have any other questions.
Nice Product

Really nice quality product. Would definitely purchase again.

Thank you for your review, Nicole! It was a pleasure corresponding with you.
Hardware

The hardware is high quality and easy to install your self.

Looks Great!
Greg

Thank you for your positive review, Greg! We're glad to hear that you are happy with your hardware.
A solid organization

Great website. Great products. Great service. I have no complaints!

Thank you for your kind words, Jeff! It was a pleasure working with you.

Still have not received all of the hangers

Thanks for your feedback Steven. I believe that the hangers were shipped separately and are in transit. We will follow up with this immediately.
Excellent Hardware

This material is excellent, it took a little bit of time to get to know the directions and measurements, as the directions didnt have the exact information, but a few hours later i figured it out. i still have two more doors to put together.

Thank you for the photo of your installation James, it looks great! Thank your for the feedback on the installation manual, I'm glad to hear that you figured everything out in the end.
Bypass barn door kit

All went good no real issues. Although I did have to work around the instructions a little using common sense and a level we got the job done. Side note the materials all were there and of good quality.

Thank you for your feedback Marshal. We're glad to hear that you are satisfied with the hardware and that the installation went well.

Leatherneck Hardware Cast Iron Flush Pull Handle

Barn

Love

Thank you for your review Lori!
Love our barn doors

Did research on other hardware kits and found yours above others and your kit did not disappoint thank you for your concern on our project. Will send a picture THANKS AGAIN.

Thank you for your positive review, your doors look fantastic!
Good quality and good service

The hardware is heavy duty and fits together easily. It looks like the finish will last forever. The doors glide nicely, too. One piece of hardware was drilled backwards, but they were quick to ship a replacement.

Thank you for your positive review Kurt! I'm glad to hear that you are satisfied with the hardware and that the installation went well. Thank you for being patient with us.
L
Spoke Wheel Bypass Barn Door Hardware Kit, 4' - 20' Track
L.F.
Spoke wheel bypass track

Solid product

Thank you for your feedback, Lee!
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