Reviews

Based on 72 reviews
68%
(49)
14%
(10)
4%
(3)
8%
(6)
6%
(4)
Bypass barn door hardware kit.

I recently purchased and installed an 18' bypass barn door kit by Rustic Rolling Doors. The hardware looks amazing and operates nicely. All the parts came nicely packaged and promptly shipped. I found it easy to install using their directions and videos. Their hardware has an authentic feel and is made of quality materials. The track holding my heavy doors is strong and sturdy. Everyone who sees this door system is very impressed. I highly recommend this product.

Bi pass hardware

Your instructions are terrible i am a cabinet maker I built the doors but I struggled with the mounting of the hardware due to your poor instructions after I figured it out everything was great

Great

It has been a great experience working with with your company

Love

Great customer service & love the hardware I purchased for my new barn doors.

Double Double bypass doors

They look great.....but getting them to level and be in balance has been a challenge. The manual was not very helpful but we have been able to talk with the supporting staff often and they have been a great help.

TV cabinet/Buffet

I ordered an Arrow hanger mini barn door hardware kit from Rolling Rustic Doors for a tv cabinet I designed for a local wood shop to build. the shop used weathered barn siding and the arrow hardware kit and the end product came out excellent. 100% satisfied with everything and everyone involved.

Hinges

Great product matching barn door hardware

Great Customer Service

All the hardware was great with this purchase. The only problem was the top mounted rollers where incompatible with the door I built. Rustic staff were super helpful in returning just the rollers for rollers that mounted to the face of the door.

Thank you for your positive review Randall! I'm glad we were able to get you the rollers that were compatible with your door. I was a pleasure corresponding with you.
It is not enough to hang my 2 10ft barn doors that I order from you and it would be fine if I wer...

Was not what I ordered. It was for 2- 5 ft doors to bypass. Making the opening 10ft. I ordered the doors also from you.

I'm sorry to hear that you did not receive all of the components. There was an issue with the courier but it is being resolved now.
Parts

Great customer service

Thanks for your review :)
Very satisfied!

Excellent customer service! I would highly recommend this company.

Thank you so much for your endorsement, Lesley, it was a pleasure corresponding with you!
Good product

Well engineered and installs easily. Well priced, too.

Thank you for your positive review Adam! We're glad to hear that you are happy with the quality and price and that the installation went well :)

Took twice as long as it was supposed to to be delivered. Was supposed to be grayed barn wood, showed up unfinished

Thank you for your 5 star review. In reviewing your order, I can see that you ordered the door 'Unfinished' which is why it arrived unfinished. If you wanted it finished, you would have had to have selected one of the finishes before checking out. I also looked into the delivery time of your door. On the product page the estimated delivery time is 17 business days after the purchase date. I can see that your door was delivered to you 18 business days after you placed the order. We apologize if the door was 1 day late, but please don't say that it took twice as long to deliver.
Great bypass hardware

We are very happy with this hardware. We had two pretty big doors that we needed a bypass kit for and this was perfect. The shipping was quick. I think the instructions could have been a little better as some of the measurements were incorrect. Luckily, we caught it before we drilled. Overall wonderful purchase and we are so happy with them.

Thank you for your positive review. I'm glad to hear that you are happy with the hardware kit. We are in the process of updating the instruction manual, so this shouldn't be an issue going forward, but thank you for your feedback :)
Quality product

Hardware purchased was easy to install and works as advertised.

Excellent service

Great! Sky was a pleasure to deal with and fixed an issuer we had post delivery.

Thank you for the positive review, I'm glad to hear that we are able resolve the issue :)
Exactly what I needed

Exactly what I was looking for. Fast shipping.

Thanks for your positive review, Blakely. I'm glad to hear that we were able to provide you with the right hardware kit in a timely manner :)
Easy five stars.

Excellent!I will do more business with this company.

Thank you for your glowing review :) We look forward to working with you again in the future.
A
Horseshoe Mini Barn Door Hardware Kit, 2' - 10' Track
A.
Mini barn door track

Easy installation and all the measurements is calculated from the company.

Thank you for your positive review :)
Worked great!

This was a bargain! The design was better than the original, better quality and easy to install!

Thank you for your positive review, I'm glad to hear that you are satisfied with the soft close :)
Door stabilizer

For my purpose I affixed to concrete floor and used the stabilizer to guide my barn door into a closed slot. Working well.

I'm glad to hear the guide is working well, thank you for your positive review :)
Profile bypass Barn door hardware kit

Excellent - very good customer service

Thank you for your review :)
Easy and beautiful

I had a carpenter build and hang the doors. He had nothing but good things to say about the finish, quality, ease of application and hanging the doors. Beautiful

Thank you for your positive review, I'm glad to hear that you are satisfied with the hardware kit :)
Excellent

I had some problems with the packaging(some of my own causing) but the customer service representative handled his job very professionally and sorted it out

I'm glad we were able to help you resolve everything, it was a pleasure dealing with you.
Washer/dryer barn doors

Pictures on step by step instructions were hard to make out. Had to use a magnifying glass. Otherwise good instructions.

I'm glad to hear you found a solution to the installation manual pictures. We will take your feedback into consideration when updating the installation instructions. Thank you for your positive review.
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