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Customer service is amazing!!!! The hardware is heavy duty and looks great! Love the look And super sturdy! Between the videos and written instructions - install is pretty easy!
So far so good with our new barn door. We added the soft open/close pieces since we have young kids. It looks great and is working well. We looked at other (local) sources but options were double the price.
We're very happy with the product! Would recommend to anyone looking for barn door hardware.
Oversized arch opening needed a privacy solution for grandmother’s space. The custom door with self close was prefect.
The hardware was delivered sooner than expected and with all parts. Easy to follow instructions and it went up quickly. I was very happy with the overall look
The hardware is great quality and the instructions are easy to follow. One thing... read all of the information before ordering!! With the bypass doors, there is a gap which is stated in the additional info but I did not read that far down. Beautiful look but the gap is quite large especially when you add the header board to install into the studs!
I made my own barn door. Building the door (Double Z pattern) was not rocket science, but determining the dimensions and how to hang it requires a little leg work. Barn door installs are more 3-dimensional than one might think.
I found the specifications and instructions useful and would like to add a couple things:
1) The specs say maximum door thickness is 1-11/16" but by recessing the six hanger bolts on the door's inside, I was able to hang a door that's 2-1/8" thick (with a pretty tight clearance between door and header, but it's enough). Note: I mounted the rail to a header board due to uneven stud spacing in the walls, plus I felt it was a better way to support the rail. The recess holes can be made with a 1" Forstner bit (or a 1" chisel bit).
2) I opted to make my own track guide out of 1" angle iron. For my installation, a 3" length was long enough for ample sturdiness while allowing it to remain hidden with the door fully open or closed. I did this because my door had essentially three layers of boards: the inner planks edge-joined sandwiched by the outer Z-patterns. I made the inner planks shorter to give me a 1" deep slot naturally (no routing needed) with a slot width of 3/4". I screwed little plastic furniture feet on either side of the angle iron as the slip-guides, and put candle wax inside the door's slot to make the sliding smooth. I made my own track guide because the one provided seemed a little unsubstantial for the mass of door it was guiding.
Thanks so much for the quality parts and quick delivery. Everything turned out beautiful!
I made an error ordering my hardware kit for my barn doors. Received a call from customer service the next day verifying my order. Thankfully we got it fixed before the product was sent out. I will submit a picture when the doors are installed.
I had ordered anther brand from some company and they sucked. I ordered these hoping they would be better and they work great. Only took 20 minutes to install 2 of them.
After ordering, I received a call from Aidan who wanted to confirm my track lengths, as it seemed a little suspect. I am SO glad he did because somehow I must have clicked the wrong numbers, so he saved me from a timely return and exchange process. However, I ordered two tracks and now was paranoid that I'd messed up the second track length as well. In the end, I had to redo my order, almost entirely but Aidan was patient, kind, and courteous--ALL things that are so important to customer service and maintaining customer loyalty. To be perfectly honest, I wanted to DIY my barn doors, but was too nervous. After everything with Rustica, I am happy to have spent my money with a company that will ensure their customers are supported and taken care of with quality product and service from their employees.
Very happy with the purchase and wife was very impressed. Easy install and work great.
The kit was missing some bolts, but they were sent to me right away, when I notified them. They also provided very detailed, easy to follow instructions. I would definitely buy from them again.
It turned out that the door stoppers that came with my barn door hardware kit were too large and thus prevented my two bar doors (for a single opening) from meeting in the middle. These were the only “slim” door stoppers I could find and Rustic Rolling Doors were the only online shop that showed me detailed measurements. 👍
I have purchased 5 track systems from rustic rolling doors and have received exactly what I ordered in a timely fashion for my customers. The tracks are easy to install and look great!
I had many questions about double bypass system and they were very helpful in helping me understand what was the best rail Suzy for my project.
Ordered the kit to span a 12 foot wide room creating a wall closet. The kit came on time and all parts and pieces were included and in perfect condition. Most importantly all the documentation from the website helped me accurately frame out the false wall I built with the right height and dimensions for our doors. This helped me do the project before I got the parts. Customer service was excellent as they checked once it was delivered to make sure I had received all the parts. The doors roll so smooth and really quiet.
This kit was just what I needed. Great design, the limited clearance I needed and a gentle close device. Some bolts were missing in the shipment, but were sent to me right away, when I notified them. They also sent me PDF for detailed install instructions. I would shop here again.