The barn door hardware ordered was exactly as promised. Looks beautiful! I did have it professionally installed.

Love the different design options available. Chose the horseshoe and it's a very sturdy and heavy metal with a nice finish. Very happy with the hardware. Figuring out installation is a bit tricky, but it will be super easy on the next one now that we know what we are doing!

We installed (4) 36" doors on this rail system for a client! They are beautiful! Rails work great!

It took me awhile to find this barn door kit. I had seen a similar hardware set in a hotel room and loved it! The main difference in this kit vs the cheaper ones that look the same is that the 2 horizontal bars linking the wheels are separately attached as individual bars, as opposed to being on same plane as the horseshoe. This makes for a richer look IMO. Quality of the wheels and overall fixture is outstanding!

I was recommended by the dealer rep to also get the soft-close mechanism, which turned out to be wonderful. Rustic Rolling Doors was also a terrific supplier to work with. Highly recommend them and this product!

Fast shipping and great quality. Looks amazing

We ordered the barn door Kit for our winery and everything worked great. Your experienced staff saved us a lot of frustration by letting us know that the soft close would not work with the type of rollers that we ordered. We are very satisfied and will order again.

Pleasure to work with customer service when I ordered the hardware for my doors. Delivery was prompted. Very pleased.

Before ordering my mounting kit I email the company and sent a picture of my door way with measurements. They responded extremely fast with a perfect answer that made me comfortable to order. The product arrived faster than I expected. While the instructions a got didn't explain some things as well as I wanted (socket sizes and other specific tools) I called and the customer service team immediately sent me an updated explanation and instruction guide which made it a breeze to install. Follow the instructions and don't cut corners with measuring and leveling and I promise you'll be happy!

I had a very positive experience with your product very happy with how it works

We received the hardware quickly when we needed it and are very happy with the quality and the look. Customer service has been exceptional. Highly recommend!

Just as described. Quality components. 2 person assembly.

The hardware was great. No installation problems, it worked perfectly and the homeowners were delighted.

I love my barn door hardware.

Before my hardware shipped, a customer service representative contacted me to verify that the hardware I ordered would match my needs. Adjustments were made, and the hardware shipped was perfect. This was my first time installing barn door hardware, and the directions were clear. I did use the video demonstration in addition to the written instructions, and the installation went smoothly. It is beautiful hardware.

The wood is so nice we won’t stain them!

I have been very happy with the quality of the hardware I received. Also, mine was a bit of a tricky situation, and the customer service in getting my order correct was excellent. They worked with me to ensure that I had all the right parts to accommodate the extra thick door I was hanging. They had a great selection of different door hardware. If I ever need to do one of these doors again I will definitely get all my parts from them. And the end product came out excellent!

We recently ordered and received hardware for installing a barn door. We were missing one very tiny screw from the door stopper. I emailed Rustic and they responded within hours... not days... and promptly took care of our small problem... which was a big deal to us! Awesome customer service, and we love our new door! Thank you.

I had a great experience. Aidan even caught a mistake on my order and contacted me for confirmation. I would not have received this level of service from a box store.

Well searching late at night for hardware, I had some questions and placed an online inquiry and didn't expect any answers until the next day (if that), I had an email response within an hour!
Placed my order, then decided to upgrade. I sent an email at the crack of dawn and everything has been easily changed. Thanks Rustic Rolling Door for helping this barn door newbie figure this out.

So happy with staff when I called with questions. I expected to wait about two week but my order arrived within one week. I even talked to people in a store looking at other hardware.

This was perfect for the low clearance we had for hanging our barn door. Highly recommend!

Excellent service. I called to place the order because I had technical questions about the product. Aden helped me, answered my questions, and accepted the order. The doors are completed and look beautiful.

Purchased the bypass track system. Good quality. Great customer support. Would order from them again.

I had a need for an unusual size door. They recommended a great productand all of the accessories.

The materials delivered were easy to install and worked out perfectly

This is an awesome door kit and it looks great!

We recently purchased this privacy lock for a rolling barn door installed for a bathroom in a rental property. it is very well made and finished off the door nicely. we will be ordering from your company again.

Both internet chat and in person on the phone, everyone was knowledgeable with the project I needed to achieve. The kit came in quickly and was installed with ease. I would highly recommend rustic rolling doors.

After reading the previous reviews (and the company's gracious responses to them), I decided to order the low profile bypass hardware kit (7'11" track). The kit was shipped quickly and arrived exactly as promised. A+ for product quality. A for video installation instructions. Solid C- for the installation manual, though. First, I am wondering if on page 2, Step-1, part 3 the instructions should read "3) Draw another horizontal line 3 parallel from line 2 at the distance 1 3/8"? The manual I was provided says 3/8". I didn't think that could possible be correct, so I double-checked against the drawing which states 1 3/8". Page 3, the step-4 drawing shows washers between the lower bracket and the nut, but the medium-sized washers provided did not fit the bracket connector. The large washers for the top of the brackets fit, but the medium-sized washers did not. Page 1 seems to indicate that a hex wrench is included with the other hardware, but there was no hex wrench in my delivery (no worries, I had one, but I spent quite a bit of time going through every bag of hardware searching for the hex wrench). Perhaps you could include on page 6, Step-10 that the consumer will need to provide their own screws for the anti-jump pads? I spent another good chunk of time searching the bags for screws for the anti-jump pads. Overall, I am very pleased with Rustic Rolling Doors and highly recommend the low profile bypass hardware kit. I will definitely recommend Rustic Rolling Doors to my other DIY friends, though I may ask if they want to borrow my annotated installation manual.

Great design -easy to follow directions used with video-

I haven’t had the chance to install the doors and hardware yet as I’m am building the doors now. However the customer service when I loved my order was phenomenal and my package arrived promptly. Thanks!

Really nice quality product. Would definitely purchase again.

The hardware is high quality and easy to install your self.

Looks Great!
Greg