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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at firstname.lastname@example.org
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at email@example.com
We really like this product. Everything is heavy duty, rolls nicely, has a nice finish and weight and the kits were nicely packaged and shipped quickly without damage, but there are definitely some improvements that could be made to assist with various installation methods. Some Improvements or comments to help others:
Soft close will not work with the front door in a single track bypass due to the actuator being mounted on the top of the door which is appx 4" from the track where the soft close mechanism is.
As they mention in the Q&A, f you do not have continuous backing either in the wall or exposed, installation will be extremely difficult if a splice is needed- the bolt holes on each side of the splice are only 6" from each end resulting in a 12" oc spacing, so it is likely 1/2 of the track will not align with the typical 16" OC studs (we ended up getting some 5/16" bolts and toggle anchors for a few connections to the wall, which we now need to paint).
We forgot to account for the exposed 1/4" thick bolt heads on the back of the back door straps- these may cause clearance issues to door trim depending on your door thickness- We ended up countersinking and shortening the bolts through the door to provide clearance to our trim.
I would recommend roller guides for use with both the front and back door. Figuring out where to put these on a double bi-pass took some thinking through and modifications to work properly without guides in the middle of the door on the floor. We put one on the trim/ floor to the open side (Left) of the door frame and mounted another to the right side front of the back door to hold the front door plumb when open or closed.
Overall a nice product, just a few things for installers to consider with this door type .
I made a custom barn door for my customer and needed a way to open and close the door from the back side. This flush handle was just what I needed. It is very well manufactured and relatively easy to install especially if you have a plunge router.
We purchased barn door hardware here because they provided excellent dimensions of their hardware and installation on their website. Our order was shipped promptly and arrived on time. The packaging was so helpful—separate well-labeled boxes for each assembly. This company definitely takes pride in their product and it shows. Recommend without ANY reservation.
I absolutely love the look of this barn door hardware on my custom made Plantation Shutter doors! It's a well manufactured product with a clean and sharp look. The doors roll so smoothly on the rails. Besides that fact that I didn't calculate the thickness of my door, and had to put about 7 washers between the door and the nut to make the long bolt fit, installation was a breeze. I did call customer service to see if they had shorter bolts and they said yes no problem we'll get them right out to ya. I got a confirmation email today that the bolts on on their way. Great product, great customer service!! Would happily recommend these folks and their product!!
Truely a great product . Solid steel construction.
Easy to follow directions too
From start to finish Rustic Rolling doors had answered every intricate question I had along the way. As a project manager communication is the key to getting a great end result. This company had stepped up at every challenge and highly suggest them if you going to try and tackle a complicated project. The doors are to spec and they are really stunning and of great quality. We used the low profile bypass barn door hardware kit 11' and had to cut it down to fit, the doors were a massive 48" x 96" barn craft plank door color winter made of knotty alder I think. Could not had even expected it to come out to pretty. Thanks guys!!
Great product, very good quality! Instructions were excellent! Would definitely purchase from them again!
We are so pleased with our installation of our barn doors. Rustic Rolling doors was super helping us out and getting our hardware to us . The videos are super helpful that they provide. Thank y’all so much for all the help
I thought the price was a bit steep....but after a year of use (kids slamming doors open and closed) they are holding up great!
Dont buy the cheap crap on amazon....you will not be disappointed in these high quality doors.
Purchased the double barn bypass doors.
We love the low profile mini barn door hardware we purchased. The instructions were very clear and it works great! 😊
Pretty pleased with the doors, good quality. My only recommendation would be to router out the track slot, but outside of that, this is exactly what I wanted. Thanks.
High quality part that looks great
Great quality, easy to install and looks beautiful. Made my door which works perfectly with the hardware.