– Toni D.
The company is working with the warehouse to send me out my missing parts. Hopefully they come soon. Thank you, Aidan, for the help
Hi Donald, thank you for the 5 star rating. We were happy to have helped out with you issue. Let us know if you need help with anything else.
Received kit in two boxes. Was a bit apprehensive as one of the boxes was opened significantly during shipping. After inventorying everything it appeared to be all there. The parts list in the instructions made it easy to check. Install across an 11’ opening was pretty easy. I had case work to deal with but had measured ahead thanks to the detailed drawings available at the web site. The install was straight forward and the quality of the hardware is good and accents the doors I made. Overall, it was a good experience and I’m happy with the product
Thank you for the wonderful review Carl. We're happy to hear that the package didn't have anything missing despite being opened. We've been having issues with UPS recently and we've been telling them to handle our shipments better. We're glad to hear that the install was pretty easy and that the manual & specification drawings helped ease the build process. The finished project looks great, thank you for sharing it with us.
Customer service was very helpful in answering questions. Once I decided which barn door kits I wanted, they arrived within days!
Thank you for the glowing review Amy. We were happy to have assisted you through the ordering process and we are happy to hear that the packages arrived safely! Feel free to message us again if you need help with anything else.
Easy install, video was a great help to answer any questions.
Glad to hear that Wendy! We were happy to have assisted you with the whole process, feel free to reach out to us if you have a new project and we'd be happy to help out.
Rustic Rolling Doors has a sturdy product that they stand behind! My closet barn doors look great and I couldn't be happier. The customer service is wonderful and are great with assistance when I had so many questions.
Thank you for the glowing review Brooke! The team was happy to have helped you in all your queries, we hope to see how your build looks once it's finished or if you have a photo available!