How Does It Work?
Unique product made of solid materials. Came with good instructions. I appreciate your choice of sizes as I had to match a single closet door with a double bypass. I had one minor problem with the double bypass doors. The nut on the back of the horseshoe hanger was catching the bracket as the door was being opened. I tightened the nut a few turns and had enough clearance. Thank you.
Thank you for your positive review Ron. I'm glad to hear that you are pleased with the way the it turned out. I like they way the finish looks on your Double Z doors, great job on the installation! Please let us know if there is anything else we can do to help :)
Everything in the kit appears to be high quality materials. I had to call after my installed and I questioned the small diameter lag bolts that were to attach the hangers to my header. I got a prompt response via email saying "the warehouse says that's the correct size". I would have hoped there was a higher authority than the warehouse. I went out and purchases 16 larger lags that fit the holes more appropriately as well as 16 bolts to hold the two hanger pieces together. The nuts included would only grab 2 threads of the bolts so I was forced to purchase longer bolts. Overall I'm satisfied but bothered by the time and energy wasted in correcting the problem
Sorry to hear about this Jay, we will look into the issue and make sure that it doesn't happen again. Thank you for your feedback.