– C. Derks
Installed two very heavy doors. Followed Dusty’s instructions and both doors roll super smooth!
Thank you for the awesome review Sean! We're happy to hear that the build process was pretty easy and the hardware rolls smoothly with your heavy doors.
This hardware is super solid. Instructions very thorough, had no issues!
Thank you for the 5 stars Jennifer! We're happy to hear that there were zero issues with the installation process.
I needed it an extra part and the fella that I spoke with was helpful
All good William, glad to have helped out with the parts that you needed! Thank you for leaving us with 5 stars.
Heavy cast hardware absolutely a welcomed surprise. Not cheap thin metal, looking forward to the finished project!
Glad to hear it Jennifer! We're happy that you the quality of our hardware does not fail to impress. Thank you for giving us a 5 star review rating and we hope to see your finished build once it's done.
Wow - I went back and forth on where to order my barn door hardware and I am SO glad I chose Rustic Rolling Doors. Their level of customer service is exceptional. I wasn't totally sure what I needed when I placed my order so ended up putting some items in and before processing the order the staff at Rustic Rolling Doors actually took the time to contact me and explain that I didn't need some of the items that I had ordered and saved me money by taking them off my order! Then, when I changed my mind on the handle hardware I wanted they allowed me to ship the one I had ordered back free of charge and even waived the re-stocking fee! They have been SOOO responsive and accommodating at every step! There were other companies that had cheaper barn door hardware, but spending the extra few bucks was worth every penny just to get to work with a company that actually cares about their customers. My barn door is under construction now and I can't wait for it to be installed!
It was a pleasure helping you out Lisa, Thank you for leaving us with such a positive review! We always aim to provide the best quality products while giving A+ customer service, we're glad to have helped you through your project.