Special Instructions for seller

overall very pleased with the appearance and installation of our barn door hardware.

This was my second purchase of a barn door hardware kit from Rustic Rolling Doors. There would be a third purchase, but I’ve run out of doorways to cover with barn doors. My previous purchase was 2 years ago and I am still 100% satisfied with my previous purchase too. This latest track was for my largest barn door to-date: 113in x 52in and it looks beautiful!

We were renovating a bedroom for a home we were selling and decided to do a closet with sliding barn doors. In looking at various companies, we chose Rustic Rolling Doors.
My husband is pretty handy and they turned out great — he made the doors. It was helpful to have the videos to look at and that there were technicians on hand to call if needed. We ran into a little trouble as it’s an old house and the floor was not level for the tracks, so we had to get a bit creative, but all in all a positive experience with this hardware.

The soft close was easy to install and makes the operation of the door a pleasure.

All parts arrived in great condition. I have inventoried and preassembled them. Grate product. Directions could be more detailed but they are adequate if you think through the steps before you do them.

I was looking for a triple bypass door that can be stacked on a wall past the doors. They did not have this listed on their website, but were able to put a product together for me. They were really prompt with the quote and payment process since it is not standard.

Durable, easy install. This hardware is made to last and if you follow the directions they provide the doors will go in flawlessly. Their soft close is a must have for all doors.

Great solid kit, nice finish. I'm happy

I found directions easy to follow. I also found hardware to be very sturdy.

The door hardware as shipped worked wonderfully. I had to request a larger track. The whole process was made wonderfully easy, and I recieved credit for the track I returned. Very happy with the whole experience

Rustic Rolling Doors stood with us during this whole process. We found through them the longer hardware fir our opening. When we ordered two “Z” doors they were sent each “z” going a different way. They Immediately reordered the replacement door thru their supplier Glasscraft which when received was incorrect again. Again Rustic Rolling Doors reordered the replacement door. The third time was a charm. The correct door arrived And now the “Z”s are going the same way. They stayed with this order And followed up with emails to be sure we were completely satisfied with the product. Thank you for superb customer service. The doors look wonderful.

Great easy to install product that made a huge difference in opening and closing our barn style closet door

Initial impressions were that the hardware was neatly packed and, as a result, free of damage. Some of my hardware was inside foam packages that had exact cutouts for the material, it doesn’t get much better than that. The instructions were easy to follow and install was simple. The only workaround I had to make was that my door thickness was thinner than the minimum thickness specified for the hardware. The minimum thickness was clearly stated on the website, but I really wanted the specific hardware. The adjustment I had to make was to grind some length off the bolts for the support straps and everything worked perfectly. The beefiness of the brackets and bolts inspire confidence. I have no concerns of a hardware related failure. If the door comes down, the wall will have to come with it.

I was very happy with the hardware kit. It looks great and is very sturdy. They were helpful online chatting about options for an outer door guide, and helpful with reordering a part when I lost it.

I placed an order online but was contacted the next day by Angelo because I ordered the wrong hardware for my project. I called the company and was surprised to get a live person. Aidan explained to me the technicalities of ordering a couple of 4' tracks instead of a single 7' 11" tracks which are being taken off the shelves anyways because of the shipping cost for customers. Aidan also emailed pictures and spec sheets that was very helpful for this project. After a few email and a couple of calls, I was able to place the change order. Highly recommended and will buy again from this outfit.