We had some issues with wrong side bolts and a bent leatherneck bar and the customer service team at rustic rolling doors were excellent. Helped us get everything we needed and the door is up and looks and works great.
I'm glad to hear that we were able to resolve everything. On rare occasion tracks can be bent in transit, but we always work to get them replaced ASAP. Thank you for your review and the picture of your installation...the door looks great!