– Joe C.
Install went great. Just measure for soft close clearance. Thanks mike
Good to hear Michael, thank you for the 5 star review and the heads up for people installing the soft close!
Great customer service
Thank you for the 5 stars Bill! Our team was happy to have helped you with all your inquiries. Let us know if ever you need help with another project.
We had a small issue after receiving our shipment where some of the pieces were missing and the box was destroyed on one end, which caused some of the parts to fall out during shipment. I contacted customer service and they contacted me immediately and told me what I needed to do to get the missing parts. They shipped out the missing pieces right away with no issues or complaints from the company, thank you. We got all the doors hung and the installation and instructions were spot on and easy to understand. After looking for many months for the right “look” we wanted in our hardware we found this company. All the other products we looked at were cheaply made and didn’t give us the look we wanted but this company has not only made a superior product but their customer service is spot on. Thank you for everything
Thank you for the glowing review Aimee! We are happy to have assisted with your build and the setup looks great! I apologize for all the delays the courier have caused and we have raised multiple concerns with UPS to be a little more careful with our packages. We are happy to hear that despite the issues, you were happy with the overall experience with our company and products. We look forward to your future projects and you may always reach out to us if you need help with anything or if you encounter any issues.
works great, easy install. solid rollers I will order future kits.
Thank you for the kind review David, we are glad to hear that the install worked well and that you are happy with the hardware!
This is a high quality kit. I installed 13' of rail and my door size was over 6' wide--- everything lined up and worked perfectly-- Beefy material for hardware and smooth quiet rollers !! highly recommend it !!!
Thank you for the glowing review Joe! We always aim to provide the highest quality products and hardware to our customers and we are happy to hear that it shows in your build.