Barnwood Knotty Alder
Rustic Knotty Alder
Pretty pleased with the doors, good quality. My only recommendation would be to router out the track slot, but outside of that, this is exactly what I wanted. Thanks.
Hi Peter, thank you for the 5 star review! We are happy to hear that you like the quality of the door. With regards to the route on the bottom of the doors, unfortunately GlassCraft does not route or mortise for guides or handles. This is to avoid design or measurement complications with the customer's preference. We have however added this bit to our installation manual and we have an easy to follow step on how to mortise or cut underneath any door :)
Took twice as long as it was supposed to to be delivered. Was supposed to be grayed barn wood, showed up unfinished
Thank you for your 5 star review. In reviewing your order, I can see that you ordered the door 'Unfinished' which is why it arrived unfinished. If you wanted it finished, you would have had to have selected one of the finishes before checking out. I also looked into the delivery time of your door. On the product page the estimated delivery time is 17 business days after the purchase date. I can see that your door was delivered to you 18 business days after you placed the order. We apologize if the door was 1 day late, but please don't say that it took twice as long to deliver.
Great product. Shipping took forever but with COVID I guess everything is slow.
Thank you for your review Adam! I'm glad you like the door. Thanks for being patient during these extraordinary times :)
I appreciate the prompt attention to customer service. The door itself is very nice and I am happy with it. The issue with the paint was a minor inconvenience, nothing serious. If the opportunity arises I will recommend your companys doors if a friend is looking.
Thank you for your endorsement Carlos, it was a pleasure corresponding with you. I'm glad to hear that we were able to work everything out.